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04.02.20

Business Analyst Sales (m/f/d)

Customer Experience is your passion ? International project management and cross-functional process management is your domain ?

Apply at Hager Group ! We are currently looking for a Business Analyst Sales (m/f/d) based in Obernai for a permanent contract.


Karrierestufe
Berufserfahrene
Land
Frankreich, Deutschland
Fachbereich
Sonstige
Standort
Elsass, Aquitaine, Auvergne, ...

Business Analyst Sales (m/f/d)


Your job is to elaborate the key common sales processes for all European markets that will enable our customers to get the best physical digital and human customer experience whilst being active at different touchpoints. You will need to describe sales related processes in such a manner that they can be implemented in our technological ecosystem (CMS/Marketing automation Tool/CRM). You are a person who enjoys taking a deep dive into our data and emerging with exciting insights - and translating that data into concise, actionable recommendations for our sales teams and their managers. We constantly test, learn, and iterate fast - and business intelligence is a key part of the process to grow sales and customer satisfaction.

Mission

•    You get your hands dirty by checking every Customer Experience to gain a deep understanding of our systems and processes and how they work
•    Your business intelligence helps our sales teams throughout Europe to focus and follow-up on agreed sales activities and to monitor performance and progress with our target customers
•    You analyze, design, implement, maintain, and upgrade key sales processes at the European level together with the different sales team leaders and sales key users and ensure maximum adaptation and acceptance by the sales teams
•    When planning and implementing projects into our IT environment, you will drive the project management taking into account time, quality and costs
•    You see yourself as part of the worldwide support team of key users and supervisors and you are eager to help users especially in second and third level support

Profile

Education & functional skills:

•    Bachelor or Master´s degree or equivalent academic qualification
•    3-5 years of work experience, ideally in marketing or in a customer experience/business analysis role
•    Business Analysis experience including process mapping and requirements gathering
•    Customer centric and international mindset, used to working with different cultures, comfortable speaking with all audiences
•    Agile and pro-active, self-motivated, structured and goal-oriented way of working

Language skills:

•    Fluent English must
•    Good German and/or French skills desirable

Soft Skills:

•    Intercultural competence, open-mindedness, team player
•    Strong verbal and visual communication skills, meticulous attention to detail, and ability to work with managers and staff at all levels
•    Mobility – to work from different places is not blocking point for you. Self-starter, able to handle the role from end to end
•    Be flexible and ready to take on new challenges and keeping a cool head in hot moments

 

Our offer

You can expect a position with responsibility and variety in an international and innovative environment and motivated team. We offer intensive integration, an attractive and fair compensation as well as internal and external training.
Your challenge

Take your future chance and convince us. You can upload your application easily in our Group-wide application management system. Please use the opportunity of the online application, 10 minutes are enough! We are available in advance for your specific questions.

Join us now!

Teilen auf:

Prowald Julia
Personalreferentin
Hager Group
 
 

Ganz besonders spannend finde ich, mit Menschen zusammen zu arbeiten, Projekte zu leiten und Projekte zu akquirieren.

Sven Martin, Außendienstmitarbeiter Wohn-und Gewerbebau

Mehr erfahren

Es wird nie langweilig. Man kann viel selbst mitentwickeln. Eigene Ideen reinbringen - das ist das Spannende an dem Job des Marktmanagers.

Christian Weinard, Marktmanager

Mehr erfahren

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