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22.05.20

Simple ideas to help you develop resilience and adapt to change

More than 500 people from around the world followed Caspar Craven’s live talk on 7 May 2020. Caspar, an entrepreneur, manager, yachtsman, father of three and international speaker, has over 30 years’ experience in managing teams and critical situations. 

How can we adapt to this new world? How do we discover new opportunities? And how to maintain your mental health at work and at home? His 30-minute talk covered these questions and introduced us to the “3Rs” method. He shared his experience with sincerity and explained his key tactics to showing resilience and adapting in times of crisis. His talk was followed by 15 minutes of questions and answers, each one more interesting than the last.  
Find the full positive and inspiring talk in video. 

 

“The species that survive are not the strongest, nor the most intelligent, but those that adapt best to change.”
Charles Darwin 

The “3Rs” method 

1: R is for reactions, or how to react when faced with difficult situations
  • Stop what you’re doing and take a deep breath to help you manage your emotions and not let them take control 
  • Be resourceful: It’s not the resources you have that are important, but the use you make of them 
  • Think of the formula E + R = C. E is the event; R is the reaction and C is the consequence.  
  • Distinguish between what you can and can’t control. Concentrate solely on what you can control.
  • Remember, you cannot have 27 No. 1 priorities, only focus on one No. 1 priority. 
2 : R is for roles, or how to help people find their place 
  • Be open and clarify who does what
  • Discover your “super powers”: What are your qualities? What do you excel in? What talent is particularly useful to your team? 
  • Ensure that everyone has their place and a role to play
  • If there is conflict, deal with it immediately and then move on. Remember to stand back, put yourself in the other person’s place and try to understand them
3:  R is for routine or how to remain efficient 
  • Establish a set of rituals to follow every day 
  • Make plans but stay flexible 
  • Set a time slot during the day when you switch off your electronic devices. This will prevent distractions being thrust upon you by social networks and you will be able to concentrate on what’s important to you. 
  • Accept that you will do less than usual and give yourself time to breathe. 

Bonus : Many of you asked Caspar Craven questions during his conference on 7 May 2020. Here are the replies to the questions that we did not have time to address live. Prioritisation, remote team motivation, managing your emotions, optimism, flexibility and his vision of the future are some of the aspects Caspar shares with us.

You say that in times of crisis, we must focus & prioritise. Prioritising equal choosing; and "choosing is renouncing" - It's very difficult. How to prioritise?  

I totally agree it is very difficult. I often say to my children when they are asking me many questions at the same time: "I can do one thing well or two things badly - which one do you prefer?” I like to ask what Gary Keller calls the focusing question which is “what’s the one thing that I can do that can make everything else either easier or unnecessary?”. I use this to narrow down tough choices and to try focus on completing the single most important issue effectively and quickly and can then move onto the next priority.  

How do you keep your team focused and effective in tough times?  

Get super clear on what the most important team priority is and make sure that it is regularly communicated and understood. Have regular check ins to make sure the team is ok and do what you can, to support each team member as each person will be having their own unique experience.  

Being so eager to get back to normal, having gone through this strange time, how do we make sure that we learn from this experience? 

Great question - I think pausing to reflect on what we learn is very important. So often we do things because we have always done them. It raises many questions which I would encourage everyone to reflect on. Also, I personally find it helpful to look for positives that come out of a crisis. Are there new ways we can think about things, are we looking at the right priorities and what can we learn about how we adapt to challenges now and in the future.  What I always keep in mind, that is universal, is to aim to take emotional control of whatever situation you find yourself in and to develop a mindset of resourcefulness. 

Where do you look for opportunities in troubled times?  

Opportunities can come from anywhere. The important thing is to know that there will be some and to be looking for them. If you are consumed with what is going on, it will be hard to spot them - you need to be actively looking for them. They may come from many angles such as new market needs that have arisen, undervalued assets and resources or new ways of looking at things and innovating to meet these changes.  

What is, according to you, the new model of the world?   

I don’t know what it is, but I know what I hope it to be. I hope it to be a model where humanity is put more at the centre of how we build teams and where we think more carefully and deeply about what we do. I think that an acceleration to a much more digital view of the world with more people able to work from home is more likely.  

How can businesses be managed to adapt and come out stronger from this troubled time?  
I think that as our new world evolves and becomes clear, it will demand that businesses need to remain flexible. Flexible to what our customers need and being able to respond quickly to changes in demand. This is clearly a big ask but I think the businesses that are the most adaptable will be the ones who do best. And of course, it’s not just adapting to demand, it’s being able to manage both your supply chain and teams of people to respond and adapt to those changes. I think alertness, adaptability and flexibility will be key facets and by being able to respond well to change, will be the most important thing to handle the commercial risk which we all face. 
How can we apply that to a family business like Hager Group with a worldwide spectrum? How do we move forward now? 
Together is the key. I always favour an environment of transparency and sharing both the highs and lows of where a business is and then working together to solve those challenges. We all face challenges adapting to the world ahead and teamwork that is based on trust, on openness and authenticity is more likely to succeed. That along with clarity and direction on the most important priorities and looking after everyone. 

 

If you would like more specific tools, have a look at Caspar’s blog, which is full of enriching articles!

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Hager Group Fundraiser

Hager Group organised a fundraising campaign to benefit several NGOs that work every day to reduce the consequences of the Covid-19 pandemic.


Hager Indonesia donation activities

Last month, our team from PT. Hager Electro Indonesia conducted a charity event in Parung, West Java. This was to show our concern for the health of our customers and the community amid the COVID-19 pandemic. 


UN Global Compact Report - now online!

Hager Group’s Communication on Progress (COP) report for the United Nations’ Global Compact went online on 21st June 2020.


02.07.20

Hager Group Fundraiser

Hager Group organised a fundraising campaign to benefit several NGOs that work every day to reduce the consequences of the Covid-19 pandemic.

25.06.20

Hager Indonesia donation activities

Last month, our team from PT. Hager Electro Indonesia conducted a charity event in Parung, West Java. This was to show our concern for the health of our customers and the community amid the COVID-19 pandemic. 

22.06.20

UN Global Compact Report - now online!

Hager Group’s Communication on Progress (COP) report for the United Nations’ Global Compact went online on 21st June 2020.


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