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29.05.19

Business Analyst (m/w/d) Marketing

Customer Experience is your passion? International project management and cross-functional process management is your domain?

Apply at Hager Group! We are currently looking for a Business Analyst  (m/w/d) Marketing based in one of our european locations (Germany or France)<

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Career level
Experienced professional
Country
Germany, France
Department
Product Marketing
Location
Saarland, Alsace, Lorraine, ...

Business Analyst (m/w/d) Marketing


Your job is to elaborate the key common marketing processes for all European markets that will enable our customers to get the best physical digital and human customer experience whilst visiting our different touchpoints. You will need to describe them in such a manner that they can be implemented in our technological ecosystem (CMS/Marketing automation Tool/CRM). You are a person who enjoys taking a deep dive into our data and emerging with exciting insights - and translating that data into concise, actionable recommendations. We constantly test, learn, and iterate fast - and business intelligence is a key part of the process to grow and scale efficiently.<

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Mission:< <

  • You get your hands dirty by checking every Customer Experience to gain a deep understanding of our systems and processes and how they work<
  • Your business intelligence helps our marketing team to analyze and create new campaigns across all channels to attract new users/consumers and increase retention<
  • You analyze, design, implement, maintain, and upgrade key customer experience processes at the European level together with the specialist departments and ensure maximum integration and acceptance<
  • When planning and implementing projects into our IT environment, you will take over the project management taking into account time, quality and costs<
  • You see yourself as part of the worldwide support team of key users and supervisors and help users especially in second and third level support< <

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    Education & functional skills< <

  • Bachelor or Master´s degree or equivalent academic qualification<
  • 3-5 years of work experience, ideally in marketing or in a customer experience/ business analysis role
  • Business Analysis experience including process mapping and requirements gathering
  • Customer centric and international mindset, used to working with different cultures, comfortable speaking with all audiences<
  • Agile and pro-active, self-motivated, structured and goal-oriented way of working<
  • Fluent in English< <

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    Soft Skills< <

  • Intercultural competence, open-mindedness, team player<
  • Strong verbal and visual communication skills, meticulous attention to detail, and ability to work with managers and staff at all levels    <
  • Mobility – to work from different places is not blocking point for you Self-starter, able to handle the role from end to end<
  • Be flexible and ready to take on new challenges and keeping a cool head in hot moments< <

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  • Our Offer< there waits a multifaceted activity with interesting tasks in a motivated and professional team. You receive intensive training and participate in internal and external training measures. A high-performance income is a matter of course for the Hager Group and forms the basis for satisfied employees.<

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    Apply now!<

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    Norina Madrenas
    Norina Madrenas
    Inhouse Recruiterin

    I find working with people really interesting, and I enjoy managing and acquiring projects.

    Sven Martin, Field sales employee in residential and commercial buildings

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    Es wird nie langweilig. Man kann viel selbst mit entwickeln. Selbst Ideen rein bringen und das ist das spannende an dem Job des Marktmanagers.

    Christian Weinard, Market manager

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