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This is naturally also reflected in our procurement activities. We are very careful in choosing our suppliers, and we apply a range of selection criteria. Any supplier wanting to work with us must recognise the same core values we use in our own business: professionalism, fast response times and a high level of customer focus.
Hager Group is carefully monitoring the development of the coronavirus pandemic. We strive to take all measures to ensure the safety of our employees, customers and partners while, at the same time, keeping the effects for all involved as low as possible, according to mandatory government instructions and to the unpredictable evolution of the situation.
As a family business, we see it as our utmost duty to secure the health and safety of our employees and external stakeholders, and also to ensure business continuity and full support of our customers and partners through this difficult time.
Hager‘s supply chains have so far proven robustness to the effects of the coronavirus pandemic. Our internal supply chain partners have reacted swiftly, flexibly and in a solution-oriented manner to the unpredictable challenges that have suddenly arisen and have proven to be reliable partners in this difficult time. We would like to thank them very much for that.
Now that the corona virus pandemic has become a worldwide crisis affecting numerous countries from the five continents we, at Hager Group, are assuming that logistical supply chains and processes will more or less critically continue to be impaired.
With this in mind, we would like to ask you to inform us immediately if you are currently facing or experiencing any logistic or delivery problem or unexpected delays in your service or anticipate potential ones in the nearest future. It is particularly important to us that you maintain close contact and exchange with your contacts in our company, with the primary aim of working together to find solutions to the problems that arise.
Since we are doing our best to ensure as much as possible business continuity with our customers even in these uncertain and difficult times, we are willing to trust that you, our valued supplier, will do everything possible to do this in the same way.
We see the current exceptional situation as a challenge that can only be faced and tackled together with you.
Stay safe & healthy!
Bernd Kehl, Vice President Hager Group Sourcing