*
*
*
*
* Champs obligatoires

 Ajouté à vos favoris

 Thank you for your feedback!

17.09.19

IT Manager (m/f/d)

IT User service is your passion? Are you enthusiastic to work in an international environment? 
We are looking for an IT Manager (m/f/d) under a permanent contract, based in Obernai or Blieskastel.


Niveau professionnel
Professionnel expérimenté
Pays
France, Allemagne
Section
Informatique
Ville
Alsace, Saarland

IT Manager (m/f/d)


As part of the User Service Management team (5 people), your mission is to manage IT teams in an international context in Europe in order to deliver excellent services to our internal customers. Your organisation covers level 1 (Hotline) and level 2 support (User service) with a team of 8 people.

With your experience in service desk systems and processes, you ensure the evolution of our platform with internal and external experts. You also define service desk processes and coordinate the implementation of these processes.

You contribute to the global strategy of the User Workspace definition and implementation.


Your responsibilities include negotiation with vendors and service partners to develop the hardware portfolio aligned with business needs.

Your responsibilities will be the following:

  • manage international IT User service and Hotline teams in Europe,
  • deploy new IT systems and services,
  • monitor performance of IT systems to determine cost and productivity levels and build recommendations to improve the IT infrastructure (especially for the user Workspace),
  • contribute to define IT infrastructure strategy, architecture and processes,
  • analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs,
  • assess vendors and develop test strategies for new hardware and software,
  • troubleshoot hardware and software issues related to internal IT.

For this position, we are looking for the following profile:

  • Bachelor or Master degree in computer science, information science or similar field,
  • minimum 5 years of experience, in an international environment, managing a support team and setting up tools and processes to improve the management and quality of employees' daily work,
  • team management and strong leadership,
  • project management with internal and / or external teams,
  • complex problem solving ability,
  • strong customer orientation.

The following technical skills are necessary: Service Desk tools, Active Directory, Microsoft Windows, Microsoft Office 365, Anti-virus, VPN components, Computer provisioning, Cloud technologies, Mobile Device Management tools.

We would appreciate an experience in development.

English, French and German are needed for this position, 2 of them must be fluent.

 

Our Offer
You can expect a position with responsibility and variety in an international and innovative environment and motivated team. We offer intensive integration, an attractive and fair compensation as well as internal and external training.

 

Your challenge
Take your future chance and convince us. You can upload your application easily in our Group-wide application management system.
Please use the opportunity of the online application, 10 minutes are enough!
We are available in advance for your specific questions.

Join us now !

Partager sur :

Carole Lamande
Responsable Ressources Humaines /
Human Resources Manager
Hager Group

Je trouve particulièrement passionnant de travailler avec différentes personnes, mais aussi de gérer des projets et de m’engager dans le démarchage.

Sven Martin, Commercial dans la construction résidentielle et industrielle

En savoir plus

On ne s'ennuie jamais, c’est un fait. Et on a la possibilité de beaucoup développer soi-même. Même apporter ses propres idées, et c'est ce qu'il y a de passionnant dans la fonction de responsable de marché.

Christian Weinard, Responsable de marché

En savoir plus

Découvrez nos nouveaux emplois en France

  13.12.19 Assistant Gestion Commerciale H/F

Vous rejoindrez une équipe dynamique et serez chargé de l’administration des ventes et de l’assistanat commercial.

Professionnel expérimenté
Alsace France
Aquitaine France
Auvergne France
 
  13.12.19 Développeur Logiciel Embarqué H/F

Le développement logiciel est votre domaine de prédilection ? Les solutiosn d'alarmes vous inspirent ?

Professionnel expérimenté
Rhône-Alpes France
 
  12.12.19 HRBP Group Support Functions (m/f)

Human Resources is your passion ? Strategic and operational HR support in an international environment is your domain? Join us !

Professionnel expérimenté
Alsace France
Aquitaine France
Auvergne France
 

Assistant Gestion Commerciale H/F

Professionnel expérimenté

Alsace

France

Aquitaine

France

Auvergne

France


Développeur Logiciel Embarqué H/F

Professionnel expérimenté

Rhône-Alpes

France


HRBP Group Support Functions (m/f)

Professionnel expérimenté

Alsace

France

Aquitaine

France

Auvergne

France


13.12.19

Assistant Gestion Commerciale H/F

Vous rejoindrez une équipe dynamique et serez chargé de l’administration des ventes et de l’assistanat commercial.

13.12.19

Développeur Logiciel Embarqué H/F

Le développement logiciel est votre domaine de prédilection ? Les solutiosn d'alarmes vous inspirent ?

12.12.19

HRBP Group Support Functions (m/f)

Human Resources is your passion ? Strategic and operational HR support in an international environment is your domain? Join us !


Vous voudriez toujours être à jour ? Alors inscrivez-vous pour notre newsletter et décidez vous-même de quel sujet nous devons vous informer.