2013 Annual Report

What drives innovation?

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From energy-efficient housing to smart grid

Hager Group dynamises the energy transition

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Hermann Hager has passed away

Hermann Hager, one of the great entrepreneurial personalities of the post-war period, has died at the age of 85.

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Company project

A clear frame to achieve common objectives.

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Social Media @ Hager Group

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Innovation

"Innovation is an idea or an invention that finds a market."

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2013 Annual Report

2013 Annual Report

What drives innovation?

This is a question we have been asking our-selves more and more in recent years. Because markets, technologies and customers’ needs are changing faster than ever before, the highly sought-after “windows of opportunity” for establishing innovative solutions open and close at breath-taking speed. For us this presents enormous opportunities, because if we are good, fast and ahead of the field we can play a more active part in shaping progress (or contributing to this process) than ever before. On the other hand, there is also considerable risk: anyone who misses important developments and rests on their laurels will find the march of time leaving them behind even faster and more mercilessly than in the past.

Our customers, for example, silently weigh up good and not-so-good solutions every day, by opting for one and ignoring others. And the more customers we have and more diverse the markets are in which we operate, the more differentiated and specific our solutions need to be.

To develop these solutions we particularly need one thing: the people at Hager Group. A very important as­pect of our company is the huge diversity of perspectives, cultures, attitudes to life and experiences of the 11,400 employees who work here. All of them could contribute ideas, varying in scale from the very small to the very large, capable of changing Hager Group. For an idea to become a real innovation, i.e. for ideas to find their way onto the market, we need partners and leaders to help develop them.

Learn more about these “innovation drivers”, but also about the fac­tors that hinder innovation, in our new Hager Group Annual Report 2013. In there, you will also find the facts & figures of the company, current news and the link to the “best of 2013”, our last year’s highlights.

100% sustainable
Hager Group’s 2013 Annual Report has been awarded the eco-label « Der Blaue Engel » (The Blue Angel), one of the most demanding labels in environmental matters. The paper used is carbon neutral, made from recycled paper without the use of optical brighteners and chlorine bleaching. All other materials used to produce this report also comply with the requirements of the eco-label.

The Annual Report 2013 is available in printed form as well as in a multimedia version with many supplementary videos, picture galleries and links, and as an app in the Apple Store and for all android devices (coming soon).

 

If you wish to receive a printed version of our report, please write us an E-Mail.

From energy-efficient housing to smart grid

Blieskastel, 3th April 2014.

Hager Group dynamises the energy transition

On 21st March more than 100 energy specialists from France and Germany attended a conference at Hager Group’s main site in Obernai, Alsace, devoted to the highly topical theme of “Smart Grid - an essential tool for the energy transition”. The event was hosted by the engineering associations VDI (in Germany) and Arisal (in France) and provided an opportunity for experts from both of these neighbouring countries to discuss what tomorrow’s energy system will look like. It was only fitting that the conference should be held on Hager Group premises, given that, with its many research projects, pilot tests and pioneering energy management systems, the Franco-German family business is one of the most important drivers of the energy transition currently taking place in Europe.

Energy-efficiency construction, Blieskastel
A concrete example of Hager Group’s commitment to change is its new 3,000m2 Research and Application Centre in Blieskastel. Opened during Autumn 2013, the building was designed as a kind of high-efficiency power plant, capable, all year round, of generating at least two thirds of its energy needs. Solar panels on the roof produce electricity from the sun’s energy, a high-efficiency combined heat and power unit in the basement is used to convert gas into heat and electricity and the generated energy is stored in a 100 kWh buffer. The heart and brains of the building, however, are an innovative energy management system, which with photovoltaic technology, combined heat and power unit and public electricity distribution network not only coordinate three energy sources simultaneously, but also act as a weather station and calculate the building’s energy requirements. Some 5,000 data points spread throughout the building record each individual user’s energy consumption in real time and feed the data into the calculation model of the management system Hager Group has developed with its partners. This means energy generation can be increasingly balanced with consumption and in a few years from now it may be possible to disconnect the building from the public energy distribution network completely. Already, according to predictions, it should take less than five years to amortise the €1.6 million invested in the energy concept and management system. 

Promising pilot projects in France and Germany
Before long, this exceptional building in Blieskastel should become a model for many more energy efficiency projects. Hager Group is currently working to install similar energy management systems in several hundred private and commercial buildings in both France and Germany. The first Saarland households should be kitted out before the end of the year as part of a large-scale field trial and a similar pilot test is already under way in France. At the beginning of April 2014, Hager Group is presenting its system to the public for the first time when it attends Light+Building in Frankfurt, the world’s biggest trade fairdealing with energy-efficiency. 

Smart grids for tomorrows energy systems
The question is, how can such model solutions be connected up in a large-scale sustainable energy supply network?What else needs to be done to make headway in the energy transition? It is questions like these that Hager Group experts are currently examining in Saarland in the context of a ground-breaking project. With the “Saarland regional energy innovation initiative”, energy suppliers, research institutes, end users and industrial firms like Hager Group have joined forces to form a network so that, together, they can explore completely new solutions and put them into practice as models on a local level. The significance of the project extends far beyond the regional borders of Saarland. It is expected that this model for future energy supply will provide the necessary impetus for re-dynamising the energy transition in Germany and far beyond. 

Huge savings potential for residential and commercial buildings
The need for new dynamism was the subject of broad consensus among the experts attending the “Smart Grid” conference, who were welcomed by, among others, Daniel Hager, CEO of Hager Group. Johannes Hauck from Hager Group Corporate Business Development gave a presentation on the enormous savings potential of “smart” buildings. According to him, “Buildings account for over 40% of energy consumption. With smart networks, intelligent communication systems, and efficient energy storage devices, future buildings will be able to cover a large share of their energy needs themselves throughout the year.” 

One thing is already clear: Hager Group already plays an energetic key role in this field.

 

About Hager Group

Hager Group is a leading supplier of solutions and services for electrical installations in residential, commercial and industrial buildings. Our range of solutions and services extends from energy distribution to cable management and from security systems to building automation.

As an independent family-owned and run company based in Blieskastel, Germany, Hager Group is one of the industry's innovation leaders. 11,400 employees generate a turnover of 1.6 billion euros (2013). Our components and applications are produced in 22 locations around the globe and customers in more than 80 countries all over the world trust in them.

Photos
  • Photo 1: in the Research & Application centre in Blieskastel, the smart Hager Group energy management system is already in use.
  • Photo 2: Willy Kresser, Vice-President of ARISAL, member of VDI (Federation of German Engineers) and conference organiser, welcomed the panel of experts.
  • Photo 3: Johannes Hauck, Corporate Business Development, explained the different situations relative to energy supply in France and Germany.
  • Photo 4: Daniel Hager presented Hager Group.
  • Photo 5: all participants at the Smart Grid conference.

Hermann Hager has passed away

Hermann Hager, one of the great entrepreneurial personalities of the post-war period,
has died at the age of 85. 

In Hermann Hager, the state of Saarland, as well as neighbouring France, has lost one of its great entrepreneurial personalities. Herman Hager, who was born in Ensheim in 1928 and lived in Obernai, Alsace, with his family for many years, described himself as a resident of France by choice. 

As a businessman, he demonstrated a transnational manner of thought and action for decades. In 1955, the brothers Hermann and Oswald Hager, together with their father Peter, founded Hager oHG, elektrotechnishe Fabrik in Ensheim. In the mid-1950s, after he had completed his studies at engineering college in Bingen and passed his examination as a mechanical engineer, the factory grounds in Ensheim became the nucleus of what is now the globally-active Hager Group. Hermann and his brother complemented each other from the start. Hermann the technician and Oswald the businessman were ideally equipped to prevail in the tough competitive struggle within the industry. The selective acquisition of further companies and their skilful integration into the group culminated in Hager becoming the leader in the field of electrical installation solutions in the structural engineering sector. 

After the Saarland became integrated into the Federal Republic of Germany, the foundation of Hager in Obernai, Alsace, in 1959 was the deliberate and obvious step towards setting up a second strategic pillar. Right up until his retirement, Hermann headed the French company as président directeur géneral. 

The decision to cross the border to Obernai, where Hermann Hager is an honorary citizen and lived with this family for a number of years, marked the beginning of his strong ties to Alsace, which lasted until the end of his life. He often described himself as French, having adopted France as his home country and he invited friends and business associates to his hotel “A la Cour d’Alsace”, which he opened in 1987, whenever the opportunity arose.
1959 was a very special year for Hermann Hager, also in his personal life. He married Luise Fichtner, who gave birth to the couple’s first child in the following year.

The focal point of Hermann Hager’s world was always his family, with three children and, ultimately, nine grandchildren. He was passionately dedicated to all of them. 

Although Hager Group now employs 11,400 people at 22 production sites in 11 countries, the company from Ensheim can justifiably be described as a real family-run business. The commercial approach displayed by the brothers Hermann and Oswald Hager always put people first. Respect for their employees and encouragement of each and every individual were essential elements of their corporate culture right from the start.

Until he stepped down from his position, Hermann Hager, who was shaped by German virtues and influenced by his French lifestyle, always strove to make products better and working processes more accommodating.

The fact that the two brothers were able to share responsibility and place trust in the subsequent generation made the company’s successful generational changeover possible.

Until recently Hermann Hager, the hunting enthusiast and amateur pilot, could still be seen navigating an aircraft through the skies.

But even when he was above the clouds, Hermann remained down-to-earth and always firmly rooted in the Saar region and Alsace. In his home town of Ensheim, as a devout Christian he always got involved in social issues if a helping hand was required. For the most part, quietly and without any fuss, he helped local clubs and other organisations, as well as former employees of the company.
Hermann Hager was also one of the driving forces behind the “Peter-und-Luise-Hager-Stiftung”, a foundation named after his parents which since 2010 has taken up the cause of promoting science and research, education, the arts, culture and social involvement.

Hermann Hager passed away surrounded by his family on 25th March 2014.  As a person and as an entrepreneur, he will always remain indelibly in the memory of his family and those who worked for him. 

For those who wish to pay their respects to the family or the company, they may do so at the following e-mail address: in_memory_of@hagergroup.com

Company project

Neither a business plan nor a three-year plan: an empowering and dynamic roadmap!

The company project: a clear frame to achieve common objectives

What is the company project?
The company project has existed since 1980 at Hager Group. It consists of, every five years, analysing the environment, assessing our resources and defining the targets and the appropriate strategies to achieve them, altogether and in the same direction.

It is neither a business plan nor a detailed three-year plan. The project is a tool, a dynamic roadmap, empowering our employees to act, this gives our company an edge that makes it special.


“It works”

  • Designing the right product on time and at the right price
  • Maintaining high quality and guaranteeing our products do the job they are designed for
  • Meeting and exceeding customer expectations


“Always there”

  • Being in close proximity to our our customers to support them in their business
  • Customising our offer as much as possible to accommodate our customers’ needs
  • Offering training to our customers to increase their skills


“Let’s create together”

  • Listening to our customers and preparing for the future with them
  • Designing products and solutions for new applications
  • Adapting logistic flows to help our customers develop their businesses

What does Project 2015 define?
Project 2015 is our our 7th company project. The challenges and areas of progress that we have defined in this project were defined through participation at different stages of over 300 people in the group in 2009.

Here are the six areas of progress that were identified:

  • succeed in the markets: residential and commercial segments, building automation and emerging markets
  • evolve with the needs of our customers to deliver on-time smart solutions
  • innovate to remain a driving force
  • strive for quality in all areas
  • seize the right opportunities in energy efficiency
  • provide the economic fuel for our development.
Discover the video of our ambition, Project 2015:
 

 

Social Media @ Hager Group

Hager Group is present on all the major social media platforms. On them, we share posts on current news such as events, success stories, job opportunities and topics that concern us. Moreover, you will find there all the important information you’ll need about Hager Group, its brands and its values.

To help our employees use social media, we created our very own Hager Group Social Media Guidelines, they include the most important tips on social media communication.

The following video gives you a visual insight into our guidelines. 

Follow us on:
            

go to our social media channels

 

Innovation

Traditionally, innovation was regarded as the introduction of a new product or improvement of existing ones. Now, however, this term has a much wider meaning, it is the development of comprehensive services, systems and solutions for our customers.

Technological progress has turned people who used to be electricians into systems technicians and installation experts who plan, install and commission many different types of electro-technical solutions for their customers. And with the growing popularity of electric mobility, smart grids and systems for ambient assisted living along with the increasing energy efficiency requirements, the challenges that electrical engineering generally faces are again set to increase considerably.

Innovation is thus a continual state of mind in all we do here at Hager Group.

Interested in knowing more about our idea-chair...? Pull up a seat and check out our innovation @ heart video.

____________

Daniel Hager, CEO

"Here at Hager Group, we are a family-owned and run company. It is therefore in our nature to think and act in a sustainable way and develop our people who are the key to our success."

Hager Group is one of the industry's innovation leaders. 11,400 employees generate a turnover of 1.6 billion euros. Our components and applications are produced in 22 locations around the globe and customers in more than 80 countries all over the world trust in them.

Board of Directors

“For our customers – and their customers – the world is daily becoming much more complex. It is our task to make their world a bit less difficult through intelligent solutions.”

Daniel Hager, CEO

“We all make mistakes, but the healthier a company’s finances are, the better it copes with them. The same goes for market and economic fluctuations, natural disasters and other things that affect our work, even though they are beyond our control. With our sound financial structure, highly trained employees and reliable partners, we are in a sustainable, strong position – whatever the future may bring.”

Philippe Ferragu, Chief Group Resources Officer

“Do more with less” achieving more using the same, or ideally, fewer resources. All of the solutions that we offer our customers will only be successful if this is taken into consideration. There is no contradiction between economy and ecology as far as Hager Group’s operational units are concerned. The PEPs (product environment profiles) drawn up for new products, for instance, automatically give rise to reflections on new resource-conserving approaches.

Bertrand Schmitt, Chief Operating Officer

Daniel Hager

CEO

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Philippe Ferragu

Chief Group Resources Officer

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Bertrand Schmitt

Chief Operating Officer

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Our values

Our values

Authenticity

With us, what you see is what you get. We always listen to our customers. We work intensively on highcalibre technical solutions that we believe in. Our customers appreciate these qualities in us.

 

Our values

Courage

We started from modest beginnings and thanks to our courageous approach, we have always succeeded in standing up to far larger competitors. Without this courage we would not have achieved anything like the results we have today.

Our values

Integrity

We do not offer our customers just any solution, but the one that is right for them. We operate as an honest partner taking a far-sighted view. We do not aim for short-term profits, but for the long-term development of the company which our employees, customers, partners and families can be proud of, even 20 or 30 years from now.

Authenticity

Courage

Integrity

Our brands

The partner for solutions you can trust

Hager

Hager offers a complete range of products and systems for electrical distribution in industrial and professional buildings as well as the home. These include complete solutions for professional electricians and contractors in the areas of energy distribution, cable management and office or workstation equipment, switches and home automation, as well as safety and security technology such as alarm systems, smoke detectors and motion detectors.

The underlying idea of these solutions is to benefit our customers, which is why the manufacturer maintains an ongoing dialogue with them. Here, we attach great importance to easy installation and comfort of use.

The offer:

- Energy distribution
- Cable management 
- Wiring accessories + Building automation
- Security

Innovation
New ideas for the customers’ benefit
Innovations and the systematic enhancement of products and systems are key features of the Hager brand. We strive continually to use new designs and improvements to stay on the cutting edge.

The use of innovations and new technologies at Hager is always customer-driven. Every year, Hager evaluates countless communications with its thousands of contacts to glean detailed knowledge of customer needs.

80 per cent of Hager products and systems are less than five years old. This high degree of innovation provides our customers with a wide choice of solutions which they can use to meet new challenges effectively. The strong demand for innovations and enhancements to Hager products is a good indicator for this customer-driven policy.

Today, Hager employs around 800 engineers in research and development (R&D) and invests about 5% of its revenue in this area. In fact, the company strives continually to offer innovative and value-adding systems to its customers. To this end, it has filed nearly 1,500 active patents.

Hager worldwide
For more informations please visit our website   www.hager.com

Come into the world of Berker

Berker

Berker switches and systems are in use all over the world, making life more beautiful, easier and more comfortable. We place the utmost emphasis on quality, design and innovation. This is confirmed by the numerous awards we have received both at home and abroad.

Berker is a leading supplier of high-quality electrical installations from timelessly classic switch design through to intelligent building management systems. All new developments are created with just one thing in mind: the satisfaction of our customers. After all, we want you to feel at home with our products for decades to come.
 

Products:
Berker switches and systems
How much style someone has can often only be seen in the seemingly small things, the details, the "little extras". How much attention do we pay to them? Just how thoroughly do we design our environment? How much passion do we devote to the seemingly small details that others simply pass over?

One of these decisive "small things" is the switch concept, which is just as much a part of excellent architecture as unusual outlines and the selection of materials.
Berker has been producing high quality switches and systems since 1919, the quality and design of which has withstood the test of time and combine combine intelligent technology with easy operation. And that is why they have been awarded prizes time and time again. And which can be found today in the most exciting buildings in the world.
What they all have in common is their timelessly classic, functional and durable design.
Just like good architecture.

Design:
More distinguished
Good layout and exceptional design should be recognised. We know our designs are good, but still we can’t help feeling a sense of pride every time our products and catalogues receive awards on the basis of extended reviewing, judging and testing by a number of independent expert juries. Berker has been awarded national or international design prizes no less than 50 times in recent years. On fifteen occasions this was for a catalogue, brochure or other communication medium, while on 35 occasions it was for one of our switches or systems. 

This is a welcome affirmation not only for us, but also for our customers. It shows them that they are not alone in their good taste.

Quality:
Berker quality management
DIN ISO 9001
Extensive research and development work form the basis for the high standard of Berker products. 

Staff in the Berker central laboratory not only develop new or improved products, but they also explore completely new, forward-looking technologies and applications.

Moreover, our quality management system also guarantees the quality and safety levels of the finished products to DIN ISO 9001. And close collaboration with the best designers ensures the famously high standard of Berker designs.

Manufacture:
More individual
More and more people are following the trend of not following a trend. It is for these people that the Berker Manufacture exists. Here we create switches which authentically combine high technology with traditional handicraft, and where every one made is one of a kind. We often design items in collaboration with architects and planners for use in a specific, very particular property, or for a special project. Some are designed according to the very special wishes of a property owner who is looking for something which he simply cannot find on the market. And it’s a source of pride for us that we can turn these wishes into a reality. What matters to us here is not speed but uniqueness. Every product is a one-off. And therefore as distinctive as the environment for which it was made.

Berker worldwide:
For more informations please visit our website   www.berker.com

Communications technology for your security

Elcom

Elcom connects people, technologies, materials and design. The latest in communication systems permit nearness – while not forgetting your security. They provide clarity and reliability, give orientation and bring a piece of new quality to life. In this sense, Elcom has the task of working with you to develop products that, due to their proximity to real-world use, correspond precisely to the needs of the market, without omitting an individual character. Numerous well-known references can attest to the success of this requirement.

In its more than 25 years of company history, Elcom have established themselves as a solution provider not of products off the rack, but who can work with you to work out a design that meets your expectations to the fullest. Not least a high degree of enjoyment of innovation among our employees contributes to this.

Products
Solutions ... for life, living and work
Elcom is considered a recognised specialist in modern communications systems and custom entrance hall design. This includes professional speech systems, door intercom systems and letter boxes for architects, installers and construction managers. From single- and multi-family homes, office and commercial buildings, residential facilities to retirement homes, Elcom can provide suitable solutions in any size.

Products at a glance
- Audio/video speech systems with bus technology for up to 256 units
- Integration into IP networks and telephony infrastructures
- Access control and monitoring solutions
- Door stations, letter box systems and pedestals in stainless steel
- Custom dimensions for the exclusive entrance hall

Overall concept
For the right overall design
The impression a building lends is determined by the total of all individual elements. Functionality and design must correspond to the individual needs of the people who live or work in the building.

Single- and two-family houses
In the one- and two-family house area, Elcom is strong with audio and video sets. But we can meet the strictest of requirements with very high-quality and custom solutions.

Residential construction
Millions in use. When large residential installations are involved, you're at the right address with us. Cost-effective, robust and long-lived criteria that are decisive for residential construction companies.

Office and commercial properties
Efficient, flexible and easy to scale. With our system technologies we can implement difficult requirements in the office and commercial area and examine alternative usage scenarios.

Custom solutions
Custom solutions for your architecture project. As specialists in special production, we've already equipped many properties with unique systems. There are almost no limits on your imagination.

Technology
The latest in technology and manufacture
Elcom combines fully automatic SMD electronics production with many years of experience in metalworking. This specialisation gives us the opportunity to offer a solution that is perfect in every way. Modern, functional equipment in the interior – and a wide variety of adaptations and refinements outdoors, which can even be hand-crafted in special cases.Your functional and design expectations are nearly unlimited with this offering.

Quality
Quality and Service by Elcom
Our production locations in Neckarsulm and Friedersdorf ensure short delivery times as well as "Made in Germany" production characterised by quality and technological competence. Our holistic approach also ensures a high level of performance in terms of the quality and long-lasting functionality of our products. This is highlighted by the DIN ISO 9001:2008 certification of our quality management system.

Elcom worldwide:
For more informations please visit our website   www.elcom.de/en

Efen

EFEN is a specialist in fuses and fused power distribution components. EFEN products ensure an uninterrupted power supply from the point of generation to the final consumer and protect people and equipment from the effects of electrical short circuits and overcurrents.

As a specialist in products purposefully designed for specific applications, customers and partners in the energy sector, industry and telecommunications can benefit from their rapid reaction times thanks to the compact structure of research and development, production and sales in just one company: EFEN.

Many years of experience in the energy industry, ranging from power plants and transformer stations to cable distribution cabinets provide the basis for their innovative ideas. This continues to make EFEN a great partner, especially in the markets of telecommunications and renewable energy.

The certification of their quality and environmental management system according to DIN ISO 14001 is evidence of the high quality of EFEN products while at the same time natural resources are used in a responsible manner.

Distribution activities
The EFEN distribution network.

EFEN has a well-established and firmly rooted network of subsidiaries and distributors worldwide. In addition to its headquarters in Eltville (Rheingau) about 70kms west of Frankfurt, EFEN has four other subsidiaries in Poland, Hungary, the Slovak Republic and the People’s Republic of China. EFEN sales engineers support in-house staff in advising and assisting customers throughout the entire EFEN group. EFEN cooperates in more than 40 countries with long-standing, local agencies, which have become an integral part of the international EFEN distribution network.

This highly qualified distribution network, which has grown over the years, allows EFEN to always have their finger on the pulse when it comes to the requests, problems and needs of the customer.

Service
Technical consulting
Technical consulting provided at EFEN represents a key element of their customer service. Well-trained office staff are the first point of contact for the customer. In addition, the Technical Hotline immediately connects customers to a member of staff trained in application technology.

Sales force
The EFEN sales force cares for customers on site during all phases of the sales process: From consulting through tender to the delivery of goods and beyond. Product training and factory tours are also available on request at any time.

Sales documents
EFEN provides all the relevant sales documents ready to be downloaded on the Internet, free of charge.

Products
Product range
The current production programme of EFEN includes NH-fuse links, HRC fuse bases, load break switches with/without fuses, changeover switches, fuse switch-disconnectors, LV HRC fuse switch disconnectors, NH fuse rails, low-voltage current transformers, surge arresters for low-voltage, HRC fuses and support products for telecom power supplies and accessories for all product groups.

Product innovation
At its headquarters in Eltville, the EFEN research and development team is constantly working on developing new products and also on further developing existing products.

Efen worldwide:
For more informations please visit our website   www.effen.de/en

Daitem, 35 years of innovation for your security

Daitem

As the inventor of the wireless alarm system, Daitem is one of the leading brands with technicians and designers in terms of safety and security technology.

The products of Daitem are designed and produced in France. Daitem has more than 1000000 applications in Europe. With its more than 35 years of experience, Daitem is leader of the European market in the field of wireless alarm systems.

On the European market, Daitem is represented with subsidiaries in Germany, Spain and Italy and exports to numerous countries.

Daitem, 35 years of innovation for your security
1977 Establishment of Daitem in Crolles in France
1983 Development of the first wireless alarm system
1994 Development of the 2-Frequency-Operation TwinPass®
2000 Development of the TwinBand® failsafe radio transmission
Development of the TwinPower® failsafe dual Power Supply
2004 Launch of the Espace Pro and Espace ranges
Hager acquires Atral with its Daitem brand
2007 Daitem celebrates its 30th anniversary
2013 Visual identity and new range of alarms completely redesigned

Sales activities
Daitem, the professional’s choice of brand
For more than 35 years, Daitem has been the professionals’ brand of choice in questions of safety and security.

It offers a specific range of products for residential and commercial properties. Daitem is a synonym for a complete and extensive offer of solutions for the safety and security of homes. Its range of products includes wire-free door-phones and closed circuit television.

Since the performance of a safety and security device is directly related to the quality of its installation, Daitem keeps in close communication with the installers of safety and security technology. There are two groups of installers:
- Independent businesses, specialised in safety and security technology and access control
- Businesses working in close connection with the brand, Agents Proxeo in France, Installatore Partners Daitem in Italy and Profi Partner Daitem in Germany.

Daitem’s proximity to the customer
Customer satisfaction is of vital importance to Daitem. Therefore, Daitem puts a strong emphasis on excellent customer service.

On-site service
Customer liaison and support before, during and after the sale; on site consultation, marketing support.

Further training
Extensive training for electrical engineering technicians

Customer service
Increased service team + hotline

Fast delivery
Two days maximum

Innovations
With its first class quality and excellent customer service, Daitem has assured its market position as the brand of choice in terms of safety and security.

Daitem’s range of products reflects the company’s technical know-how and experience, sophisticated design and perfect ergonomics come as a plus. They are easy to use and easy to install. The implementation of radio technology allows the development of installation types, completely compatible with each other, such as:
- Wire-free alarm using the technology of TwinBand® (failsafe radio transmission on two distant bands), TwinPower® (failsafe dual Power Supply) and TwinPass® (2-Frequency-Operation) 
- Wire-free doorphone, allowing the user of remote monitoring of entrance areas unlimited mobility 
- Closed circuit television system ViewLight, with the transmission of images of the monitored area onto PC and mobile telephones.

Daitem products are in accordance with the European engineer standards and carry therefore the marking CE:
- Low Voltage Directive
- EMC Directive
- R&TTE Directive

Daitem products are manufactured according to the safety standards and the brand standards of the manufacturing country, such as NFA2P (France), VdS (Germany), IMQ (Italy) and INCERT (Belgium).

Daitem worldwide:
For more informations please visit our website   www.daitem.com

Diagral

Since 1990 Diagral has been one of the leading brands in the field of wireless alarm systems on the European market. 
It was their convincing technology, which leveraged Diagral products of radio controlled alarm systems in the do-it-yourself stores. The characteristic features of the Diagral brand are a high degree of reliable radio technology, ease of installation by the end-user while they are easy-to-use.

The distribution network
The alarm systems of the Diagral brand were the first of their kind to be sold in the do-it-yourself stores. Diagral products are sold on the French, Belgian and Italian markets and are presented at more than 1000 distributors.

Service
Customer satisfaction is of vital interest to Diagral. This is why Diagral puts a strong emphasis on excellent service:
-  further training courses
-  hotlines
-  extended guarantees

At Diagral, Innovation is spelled with a capital ’I’.
Those who demand improved performance, also demand an increase in research and development (R&D). This is why Diagral’s team of engineers and technicians is permanently striving to advance the range of products and check and control them regarding:
- special integrated circuitry
- advanced microprocessors containing software of the latest generation
- investigations of the saturation of radio waves, based on numerous existing patents

Diagral products are in accordance with the European engineer standards and carry therefore the marking CE:
- Low Voltage Directive
- EMC Directive
- R&TTE Directive

Diagral worldwide:
For more informations please visit our website   www.diagral.com

Hager

Hager offers a complete range of products and systems for electrical distribution in industrialand professional buildings as well as the home.

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Berker

Berker switches and systems are in use all over the world, making life more beautiful, easier and more comfortable.

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Elcom

Elcom is the specialist for modern door communication systems and individual door station solutions.

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Efen

Efen is a specialist in fuses and fused power distribution components.

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Daitem

As the inventor of the wireless alarm system, Daitem is one of the leading brands with technicians and designers in terms of safety and security technology.

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Diagral

Since 1990 Diagral has been one of the leading brands in the field of wireless alarm systems on the European market.

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Why Hager Group

Investors in People

Hager Group and Investors in People

The Investors in People approach was first introduced at Hager UK in 1994 and in France in 2001. Hager Group was one of the first companies in France to adopt this approach; it is now used in a majority of our Hager Group units across the globe. An international team of internal reviewers supports this initiative.

More about IiP @ Hager Group

Your well-being and your health are our concern.

Care Management at Hager Group

Care management is considered an important in-house service provided to members of the Hager Group community.
As such, we continually develop and implement measures that are needs-based and targeted to the group on the following topics, and also take into account circumstances specific to country and local needs:

Objectives:

  • Create healthy working and environmental conditions with the help of measures targeted to the group and based on needs
  • Provide employees with information to facilitate a healthy lifestyle
  • Promote and enhance well-being in the company through cooperation with experts (e.g. occupational safety, works council, physiotherapy, etc)
  • Ensure a sensible balance between work and family life

More about Care Management @ Hager Group

Hager Group committed to sustainability

Global Compact

At Hager Group we are committed to sustainability, …
…because certain values are not negotiable,
…because we believe in respecting people and our environment,
…because Corporate Social Responsibility is more than just words.

In April 2007, Hager Group signed up to the Global Compact, a voluntary business initiative supervised by the United Nations (UN). The aim of the pact, which now has over 10,000 corporate participants and other stakeholders from over 130 countries, is to foster corporate social responsibility – and thus make the globalisation process more social and ecological.

The 10 principles
By becoming a member of the United Nations Global Compact (UNGC), Hager Group recognises UNGC’s values and actively commits to their implementation. The UNGC features ten universally accepted principles in the areas of …

  • human rights
  • labour
  • environment and
  • anti-corruption.
     

Hager Group approach
In fact, Global Compact values correspond to those held by Hager Group. For in terms of corporate social responsibility, we take our lead from the principles set out in the Universal Declaration of Human Rights of the United Nations, from the Core Labour Standards of the International Labour Organisation and from the guidelines issued by the Organisation for Economic Cooperation and Development (OECD) for international corporations. This approach being a matter of course at Hager, we strive within the sphere of our influence to make a sound contribution to safeguarding human rights. Moreover, we place great value on working with suppliers and business partners who also act in compliance with the ethical values set out in the UNGC.

The Communication on Progress Report (COP) report
The most important tool within the UNGC is a Communications on Progress report (COP) in which an individual company describes the actions and measures it has taken with regard to the ten principles. Since 2007 Hager Group provides on a yearly basis a COP report; here you can download them and find out what measures Hager Group has taken to support the UNGC over the years.

Our personal development policy

When we talk about personnel development, we mean any measure aimed at the development and improvement of the performance of employees. This includes all the measures that expand and/or enhance existing employee qualifications, and/or provide additional skills.

We are committed to continuous personnel development through the following objectives:

  • encourage employees, so that they can develop further internally
  • develop the necessary skills of employees in order to achieve company’s objectives
  • improve employees’ employability

Additionally, we support our new employees during their training period. For the first six months, we offer an intensive induction programme so that new employees may integrate quickly and start their career with Hager Group.

2013 Annual Report

What drives innovation?

This is a question we have been asking our-selves more and more in recent years. Because markets, technologies and customers’ needs are changing faster than ever before, the highly sought-after “windows of opportunity” for establishing innovative solutions open and close at breath-taking speed. For us this presents enormous opportunities, because if we are good, fast and ahead of the field we can play a more active part in shaping progress (or contributing to this process) than ever before. On the other hand, there is also considerable risk: anyone who misses important developments and rests on their laurels will find the march of time leaving them behind even faster and more mercilessly than in the past.

Our customers, for example, silently weigh up good and not-so-good solutions every day, by opting for one and ignoring others. And the more customers we have and more diverse the markets are in which we operate, the more differentiated and specific our solutions need to be.

To develop these solutions we particularly need one thing: the people at Hager Group. A very important as­pect of our company is the huge diversity of perspectives, cultures, attitudes to life and experiences of the 11,400 employees who work here. All of them could contribute ideas, varying in scale from the very small to the very large, capable of changing Hager Group. For an idea to become a real innovation, i.e. for ideas to find their way onto the market, we need partners and leaders to help develop them.

Learn more about these “innovation drivers”, but also about the fac­tors that hinder innovation, in our new Hager Group Annual Report 2013. In there, you will also find the facts & figures of the company, current news and the link to the “best of 2013”, our last year’s highlights.

100% sustainable
Hager Group’s 2013 Annual Report has been awarded the eco-label « Der Blaue Engel » (The Blue Angel), one of the most demanding labels in environmental matters. The paper used is carbon neutral, made from recycled paper without the use of optical brighteners and chlorine bleaching. All other materials used to produce this report also comply with the requirements of the eco-label.

The Annual Report 2013 is available in printed form as well as in a multimedia version with many supplementary videos, picture galleries and links, and as an app in the Apple Store and for all android devices (coming soon).

 

If you wish to receive a printed version of our report, please write us an E-Mail.

Our Behaviours

Our behaviours, the keys to our success

The professionalism, commitment, passion and diversity of our employees are the foundations of our success.

We have identified six characteristic behaviours that underpin the way we act, which are shared by our entire community:

  • to be professional
  • to be customer-oriented
  • to be a team player
  • to be innovative
  • to be enterprising
  • to be loyal

These behaviours reflect our beliefs and our desire to succeed in the company project that constitutes the framework for our actions and brings all our employees together around a common, shared ambition.

More about behaviours @ Hager Group

Investors in People

When it comes to the advancement of our employees, we comply with the principles of IiP.

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Care Management

Care management is considered an important in-house service provided to members of the Hager Group community.

More...

Global Compact

Hager Group committed to sustainability.

More...

Personal development

When we talk about personnel development, we mean any measure aimed at the development and improvement of the performance of employees.

More...

2013 Annual Report

What drives innovation?

More...

Our behaviours

The keys to our success.

More...